doordoctor wrote:
she calls for a geek squad member to come out, and does and does a scan. HE FOUND 2000 VIRUSES ON HER COMPUTER! and it was protected by avg!
2000 VIRUSES = Possibly 2000 files infected by a couple of viruses. And it was maybe spywares too, in that case AVG don't prevent spywares.
Around 50% of my clients who got viruses on their computers have an anti-virus, some of them, the viruses definition is not update at all, some of them update once or twice a month, etc ...
When you do like that, anti-viruses can't do his job.
If you use Thunderbird for your mail, AVG doesn't scan them, except if you install a special software.