I was rear-ended by a drunk driver while stopped at a traffic light a few weeks ago and most of the problems with the car have been fixed. However, the car has been pulling to the right since I got it back from the body shop, so I had them take a look at it again today. They told me the SAI and Included Angle are off in the front, whatever that means.
This is a nearly brand new car that only had 3,500 miles on it at the time it was hit. I never had any problems with it before the accident. When I was stopped at the light, I was waiting to make a turn, so my wheels were turned, if that makes a difference.
The body shop was paid by the insurance company to look at the alignment initially, but did not do so because, as they explained to me today, "The guy who does the alignments checks was out sick that day, so it got overlooked." So, by previously billing the insurance company for a service they did not provide until today, they essentially committed insurance fraud and are not giving me clear information; they are just talking in circles to protect themselves at this point. And, since it's a problem with the front of the car and I was rear-ended, the insurance company is refusing to pay for it.
Can anyone shed any light or tell me if it's feasible that this problem is related to the accident? I have medical issues and physical therapy right now, due to my injuries, plus am working full time. It's hard for me to get rides from people and I live in a rural area where public transport is a no-go. So, it's not a good time for me to be without a car, which I would be if I bother going around and getting second opinions or trying to fight this.