computer audio help requested

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my computer won't play the audio for youtube videos. it plays audio from other places like comedy central. I tried restarting my computer and downloading the latest version of adobe flash player, neither helped. any suggestions? it may be a virus. in spite of Norton, I have all sorts of intrusive adware, including pop-ups saying I need to download some generic media player. I always close these windows, but maybe they have harmed my computer anyway.

YouTube videos actually have an off button. Sometimes, when you load up a video, the volume is set to off. You'll know because a little "X" is right by the volume slider. Just raise the volume and voila!

Could be a browser issue, possible trying a different browser may, but I did find a Troubleshooter though below...

If you don't hear sound when playing a YouTube video, try these troubleshooting steps:

1. Adjust the volume on your computer and speakers.
2. Adjust the volume control located in the lower left corner of the YouTube video player.
3. Restart your browser.
4. Try turning up the volume for other video players (like Quicktime, Real Player, or Windows Media player).

If you still have no sound after completing the steps above, these additional tips may help:

1. Update your Flash Player to the latest version.
2. Allow third-party Flash content on your computer. Learn more by visiting Adobe’s help page.
3. Check any Antivirus and Firewall software to see if its blocking third-party Flash content.

thanks, folks. problem fixed.