OMG Twitter!! !

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I just joined Twitter for the sole purpose of asking a company a question about their price hikes. I posted the Tweet (I think), I see it on my home page, but I don't see it on their page. I don't see questions that anybody else has asked them on their page either. I thought that was the whole point of company Twitter accounts, that people could ask you questions and the public could see the questions. Am I doing something wrong?

(May be asking the wrong group of people! )

did you include "@theirtwitterhandle" in your tweet?

yes

Looks like Twitter is a PR stunt for them i.e. is a way for them to easily ignore you while giving you the feeling that you are being listened to... except you noticed they aren't listening.

I'm sure if you said something positive about them it would appear on their first page.

Maybe so.

I always thought Twitter was for celebrity adulation/stalking. Maybe fine for inter-family communication. I do all of my complaints on FB. Sometimes I get responses, sometimes not. On Twitter it seems too easy for posts to dissolve into the rip current.

Oh no, I'd think I'd rather become a celebrity stalker than to open a FB account.

Twitter does have some uses. I just use it to subscribe to various science sites and get tweets about new discoveries or interesting scientific news.

Hey, that's what I was thinking of doing with it. Do you have any good subscriptions to recommend?

I follow: esa, NASA, CERN, scifri, nytimesscience, NatureWorldNews, ScienceNewsOrg, sciencemagazine, NatGeo, Sciam, RichardDawkins, astronomy, Darwin2009, Science

Cool, thanks.

ISEE-3 Reboot Project, @ISEE3Reboot. Asteroids and Comets, @AsteroidMisses. Cassandra, @Cererean...

My husband complained about Dell and some tv manufacturer on Twitter, after getting no relief through their support numbers. They were very fast to respond and replace the defective equipment that way, we were impressed.

I leave that stuff to him. Personally, I use twitter to keep up professionally. I don't read blogs, but, people who write will always link to their post or article, so, if I see a good title, I bookmark it and read it, otherwise I'd be so out of the loop.

I have one account for my main work (design/construction/engineering/post-construction) and keep up with my colleagues there.
I have another account for my freelancing and special interests (technical writing and editing, databases [mostly sql] and any random science or WIT account that I run across that posts interesting content).

When someone is thinking of hiring me to write an article or something, I think having a lot of twitter followers has tipped the scales in my favor more than once.

I'm so far behind the times--I've never actually used twitter, though I do have an account.

I actually never would have started one on my own, as I'd heard of it through the BlogHer community and thought it was just a place for people to tell everyone what they were having for lunch. I saw absolutely no point to it.
But, my husband advised me to start an account because a lot of our colleagues were joining. Once I started live-tweeting from events, I started the second more targeted account just for that point (it's helped get me a couple of free trips actually).

Nice for meeting up with people when you don't know anyone, too. A few years ago I was at a conference and saw a guy post that he had no one to have lunch with, so, I said I'd meet up with him and introduce him to people. Later he returned the favor and introduced me to his publishers... and I've now worked on almost a dozen books with them.
Granted, I also got one gig through MySpace, so, it's really what you make of the tools at your disposal, I suppose.

The brevity appeals to me. Only takes seconds to scroll through tweets and dig out anything of value.

You're the perfect combination: a Daria with networking skills

I must confess: I used to have a secret crush on Daria.

You gave a good illustration of the usefulness of Twitter.