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firemonkey
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10 Apr 2015, 3:34 am

Every few days my computer crashes and it mentions atikmpag.sys. I have no idea how to solve this and explanations I have read are way too technical for me. I am using an AMD computer Windows 7 which I recently bought on Amazon.
Is there a straight forward non complicated way of fixing this?



izzeme
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10 Apr 2015, 7:19 am

this likely has to do with your video card software; try what is mentioned on the following link:
http://answers.microsoft.com/en-us/wind ... 710277c90d



firemonkey
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10 Apr 2015, 8:32 am

Thanks but I'm wary of removing display drivers.



Soliloquist
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12 Apr 2015, 7:02 am

firemonkey wrote:
Every few days my computer crashes and it mentions atikmpag.sys. I have no idea how to solve this and explanations I have read are way too technical for me. I am using an AMD computer Windows 7 which I recently bought on Amazon.
Is there a straight forward non complicated way of fixing this?


It's suggested to be a fault with the installation process of the ATI drivers and manually expanding and
replacing the *.sys files will fix it.

Quote:
Now why do you get the blue screen in the first place? I assume that AMD’s driver installer has problem of correctly expanding and extracting the *.sys files. Although the files appear to be identical there could be a permission problem or a dozen of other possible problems


The fix seems to be quite straightforward.
You go to the ATI installation folder, expand atikmdag.sy_ to atikmdag.sys and
atikmpag.sy_ to atikmpag.sys
Then copy them to \Windows\System32\Drivers.

Full instructions here



izzeme
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13 Apr 2015, 3:42 am

firemonkey wrote:
Thanks but I'm wary of removing display drivers.

don't worry, your screen will work even without any drivers installed (there's a basic, uninstallable driver deep in windows that will take over), so reinstalling a decent driver is always possible.

it is a good stance to be wary of uninstalling any driver, but the display one is the least dangerous of the set to tamper with



michael517
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14 Apr 2015, 10:55 am

Backup your HD first.

I use Macrium Reflect.

Some day I need to understand Windows 7 and 8.1 restore points, and backups. Advantage to software like Macrium and Easus is you can go backwards, or forwards, or whatever.

Might want to learn how to partition your hard drive, keeping the OS on drive C and the data on another one, say "E".

I have had some recent lessons my self, thought Linux/gparted always works, found out Windows 7 does something "funny" with extended partitions, and then brand new machines with UEFI don't even need extended partitions. Ass handed to me twice within a month (new laptop at home, new box at work). Its on my list of things to go research when I am not wasting time gaming.

Luckily in each case, I backed up the entire HD before goofing with it.

If you know how to burn a CD, I highly recommend Hiren's Boot CD, holy cats, does that have gobs of good stuff on it, including a free version of Macrium Reflect and Easus.

I burn CDs with ImgBurn but there are other apps, Microsoft has one, and it might be included with Windows 7.

You will probably want a second HD or external HD. For external, I recommend Western Digital Passport units, they get power for the drive over the USB instead of a that goofy wall wart stuff or lay around brick power supply, man is that nice, I will never buy another external HD that does not work that way.