What happen?! !!

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I couldn't access WP! From like 9PMish (when I looked) July 4th I was up until 1 AM checking periodically to no avail and gave up!! !! At 10 AM STILL no WP! It later came back close to 10:30 AM my time. I have Safari and even tried Chrome and FireFox. I guess issues on your end of course it's just annoying as a user. I've made a pact if I become filthy rich give tons of money to keep the servers running 24/7 with NO hiccups! It's mostly annoying since I PM a friend and that's the only way I contact her. Whether I've had a good day or bad day it's nice to talk to a friend but very irritating if WP isn't working and I can't PM her. I asked for an e-mail incase this WP thing keeps up hopefully that works out. and WP gets the kinks out.

I do commend the site issues are far less than they were in the past so cudos there.

I didn't react well to it.

Me either! It's not so much the posting to the forums but PMing my friend that annoys me. Hopefully I become rich and can toss money at WP as a "charity" for AS/Autism and WP can use the money to keep the servers running 24/7!! ! WP screws up at the worst of times! During the day when I'm out NO! But when I'm at home wanting to check it at night before going to bed or I need to PM my friend about a good/bad day IT MESSES UP! It's really ANNOYING!

Somebody set up us the bomb!!

We had a cascading failure of our network. It's under control now - but still not back up 100%.

I think it may be related to some kind of global net problem because lots of otehr sites I use have been having problems too. I did a little Goggle searching & could it be related to the leap-second being added http://news.discovery.com/tech/leap-sec ... 20703.html

Sheesh! Add one second the internet implodes on itself!! !! !! GREAT!

I think it was a one time thing because I never heard of this problem before & second is added like every year or 18 months or something & it never screwed up for eitehr of the 2wice a year time changes. Maybe WPs problem was unrelated to that but it seems very possible it could be

One proof that the servers WP is on are unreliable. Can't your systems be any worse? I mean, it's so way beyond me. First you sent spam (well, Plank denied it -- who else is responsible?), then the constant shut-offs and downtimes. What else could be worse?

Plus, you have to work on your customer-service skills. And I mean have to, considering you, Cooter, are an executive of your pathetic web-hosting company. Not worth recommending to friends.

I didn't react well to it either. But I've got to admit....stories like this are SO cool (the part about time, not about havoc)

Let me make something abundantly clear. *You* are *not* my customer. I don't particularly care what you think of me or my company. This week, in the Washington, DC area - there have been major power issues as a result of 100+ mph winds on Friday/Saturday. As of right now, there are still thousands of homes and businesses without power. Our setup survived that, however the electrical service in the area has been extremely erratic - and a massive power surge fried both of our core routers - taking down our entire network. This is the first whole-network outage (that lasted more than 1 minute) that we've had since we physically moved our location about a year ago.

The "constant" shut-offs you speak of are the result of *this server* being pegged at 100% utilization. None of our other customers have ever had issues as bad as WP has. It is *not* my company's problem if the service that is being payed for isn't adequate to keep the site online. It's also *not* my problem if the software running on the server sends out email to people who didn't want it - we provide the server, network, power, and cooling - we also manage the OS in this particular case. That's it - anything else is *not* our problem, or responsibility.

But, I keep coming back to the point that I owe you *nothing*. You aren't my customer, I'm not required to be here, and you're certainly not entitled to an explination from me.

Wow - tough break. That explains a lot - namely the consistency with the site being down, usually it just behaves erratically.
Hope people in the area are okay and I'm sorry to hear about the core routers - that sucks big time.

The TCP/IP carrier pigeon media got struck by lightning

Oh, settle down, dude. I think you need a chill pill on that.

Thank you for pointing that out. I am not your customer, but considering how you responded to my statement, I'm not pretty sure you'll gain customers with that prima donna attitude of yours.

By the way, what happened in your end must've pretty sucked. Still, not an excuse for you to be rude. I have all the privilege to diss you because I just happen to be one of the many end-users of this service that you and your company provide. Besides, you should have seen those shut-offs coming, if you know what I mean. If your company were a reputable one, you should've seen to it that the service runs well even when things go awry, like, as what you claim, power issues.

Still, your response is still unsatisfactory at best. And if you're not required to be here, then why are you here? Again, I'm not your customer, but I am one of the end-users of your customer; and as such, I have the privilege to say that your service, and, based on that laughable response of yours, your customer-relations skills, suck. And unless you work on those, I don't think you'll gain new customers, keep your old ones, or at least be recommended by non-customers to use your service.

http://www.informationweek.com/news/clo ... /240003096

Reputable enough for you?