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raspberryswirl
Yellow-bellied Woodpecker
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Joined: 26 Jul 2008
Age: 40
Gender: Female
Posts: 59

12 Dec 2011, 11:54 am

I've been out of the WP loop for some time, but I've decided to try joining in a bit more now. I wanted to change up my profile some since it's been a while, but I can't seem to do so. I've tried three or four times, and each time I'm met with:

Quote:
You are trying to access a restricted area.

We are Sorry but this section of our site is for Subscribed Users Only.


I'm definitely logged in, so that's not the problem, and I can't figure out what the problem could be. I searched and saw some other folks with this problem but no real solution in writing. Any help is much appreciated, thanks!


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hyperlexian
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Joined: 21 Jul 2010
Age: 52
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17 Dec 2011, 4:15 pm

have you had any luck with this?


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raspberryswirl
Yellow-bellied Woodpecker
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Joined: 26 Jul 2008
Age: 40
Gender: Female
Posts: 59

17 Dec 2011, 4:45 pm

Nope, none at all. Maybe I should ping a mod or something...


_________________
Life to me is just a game that we all play
I wash away the sands of time, wash them away
You are just a fleeting dream created by me
That goes on and on; as it's been, so it shall be


hyperlexian
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Joined: 21 Jul 2010
Age: 52
Gender: Female
Posts: 22,023
Location: with bucephalus

17 Dec 2011, 4:57 pm

i don't know why it would cause you problems (i am a mod).

click "My Account" then "Edit Profile"

if it doesn't work, try the routine of logging out/closing browser/clearing history & cookies/logging in again.... and see if that helps.


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Soliloquist
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Joined: 13 Oct 2011
Age: 56
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Posts: 467

17 Dec 2011, 6:02 pm

It seems users have previously encountered this error when their browser has auto-filled
the first field of the change password dialog box.

To see if this is indeed the problem, when greeted by the error page, look to the top of
the page to see if you have the following message:
Both passwords are different. They need to be identical.

If you have this message, then the solution is return to your profile personal information page and
clear the first password dialog field.

See the last post here:

http://cdn.wrongplanet.net/postt88066.html



hyperlexian
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Joined: 21 Jul 2010
Age: 52
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Location: with bucephalus

17 Dec 2011, 6:04 pm

thank you Soliloquist!


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raspberryswirl
Yellow-bellied Woodpecker
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Joined: 26 Jul 2008
Age: 40
Gender: Female
Posts: 59

17 Dec 2011, 10:49 pm

Thank you! That was definitely the problem.


_________________
Life to me is just a game that we all play
I wash away the sands of time, wash them away
You are just a fleeting dream created by me
That goes on and on; as it's been, so it shall be