Problems with email alerts

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more than 12 hours ago, i sent "cornflake" a PM about the fact that i have received no "topic reply notifications" in the previous 72 hours, and that PM remains unread, so i consider it to be very possible that i am also unable to send or receive PM's at the moment.
i can think of no alternative way to resolve the issue except to post it in this thread.

can a moderator please investigate why i am receiving no feedback from WP whatsoever?.
thanks.

b9, can you send me a PM?

I've sent b9 a PM, and he responded, but said he never got an alert. I've asked him to check his account alert setting. Awaiting reply. I've asked him to respond directly to this thread.

I replied to b9's PM some time after he'd posted his question to say that both PM and thread update alerts remained functional for me.
His account was also correctly set to receive PM and thread update alerts.
Having had issues myself with an external company I use to forward mail for my WP address to another one I use, it might be worth checking with his ISP for any weird mail routing problems they may be having.

i am sorry that i have been tardy with my response, but i had to endure 5 days with my girlfriend living in my house, and it was extremely difficult to spend any time not taking notice of her because she gets quite upset if i point my attention elsewhere other than toward her. now she is gone, i wish to address the problem if i can.

the settings in my profile are correctly configured for me to expect email notifications.





well i rang my ISP provider to report the problem (because i simply wanted them to inspect my account to make sure there are no external filters ..etc).

i was not able to communicate effectively with the person who answered because he did not know what i was talking about.

i have a suspicion that the crux of the problem may have been created by my girlfriend.
she gets up earlier than i do (she also goes to sleep earlier than i do).
when she gets up and has nothing to do, she sometimes "surfs" my computer, and she sometimes clicks things that are deleterious.

considering this idea, i checked my internet history of actions, and found this entry.



it is such a long tag that it can not be displayed on a single line (and that raises other questions about the mechanisms behind the formulations of tags)
following is the tag:


http://email.wrongplanet.tv/wf/unsubscribe?upn= [mod. edit: unique identifier removed]

maybe she clicked a link which tells the wrong planet computer that i want no further email notifications, and the code that was activated by her click is superordinate to my re logging of my preferences in my account settings profile. who knows?

it is difficult for me to communicate here if i have to do a laborious search for threads that i posted in from my profile page.

it would be very good if this problem can be resolved, but if it can not be resolved, then i guess i will just live with it and move on.

Well, there's your problem.

Alex switches to a third party email service to send out emails - and it appears that you've clicked on the unsubscribe link - so it no longer sends you email.

I have no idea, however, if you can "re-subscribe" - or if Alex has to do that for you.

As a shot in the dark - try editing the URL so that "unsubscribe" says "subscribe" instead.
The "upn=" string appears to be an account identifier - at the end of all my new style alerts (those from wrongplanet.tv) I have the same link with a different upn string to yours.

An alternative might be to click on that link again - in my alerts the text before it says "If you'd like to change your alert delivery preferences ..." (bolding is mine) - so maybe it's a toggle.

I'm not sure if either of us can re-subscribe you., b9

I'm wondering if it'd be better not to use sendgrid for these automated replies

that is a pity. it will be extremely difficult for me to participate on this site without the email notifications. at present, i am clicking on my avatar to get to to my profile, and then i click "find all posts by b9", and i click on my recent posts to see if there were replies, but this tactic will soon become daunting because from now on i will have to check progressively more and more posts further back in history, and within a month i will be blind to replies to older threads because it will be beyond my capacity to manually check every thread i posted in since my un-subscription to notifications.
thanks for personally considering my predicament by the way.

and to cornflake and mr xxx, i have tried actuating the link with "subscribe" substituted for "unsubsribe", but as i expected, it did not work.
the length of that string that was the address of the "unsubscription" event is hideously long, and it suggests that the string was compiled using reasonably crude computer generated algorithms, and the dissemblance of the address may be an epic task for a human that is trying to decipher the logic in the address.
one could almost allocate an id to every particle in the universe considering the permutations and combinations of the characters (that are not limited to numerals) derivable from a string of that length.

it therefore stands to reason that there are four to eight character segments of the code (of the address) that specifically describes the various attributes of all the dynamics within that 4-8 character boundary of signature length of any attribute.

whatever. when i got email notifications, i very often saw replies to my posts that i did not feel required a response from me, but some times i did feel compelled to respond.
it will now be even more difficult for me to reciprocate with others on this site (if i am blind to replies unless i dig through my posting history).

i like wrong planet, and i want to stay talking here, but...it will become difficult to do after about a month.

so these are the words of a dead man walking.





well if i am the only person who was "sacrificed" in this website in order to enable the otherwise benefits of "sendgrid", then i do not expect you to take any action. if many of your members were befallen by the same circumstance that befell me, then it would be expected that you should take action.

i do not wish for people who's energy's are in demand elsewhere to pay too much attention to my complaints if my complaints are peculiar to only me. it is "life in the big smoke" as far as i can see.

i will stay posting on this site until i find the chore of checking my previous posts for replies via my profile to be too much work.

With all software design it should be possible for users to change their settings back in their profile. It is a fundamental design flaw if unsubscribing is a one way process that users themselves cannot change.

i absolutely concur.

^ Yes, quite - and in addition, the profile alert options are now apparently ignored and there is also no way of allowing topic and/or PM alerts: they're either all allowed or all killed - permanently, it seems.

I concur, I'd keep the mailing list system separate from the notifications.

b9, in the circumstances why don't you create a new account e.g. b9_2 ?
Granted it isn't an ideal solution but it is a work-around until Alex sorts out this nasty bug / flaw.

I have had the same problem for some time. I assumed it was at my end but even changing to a different email provider didn't help. It is possible I may have accidentally clicked an unsubscribe link at some point.

It looks like Alex has since moved thread notifications away from the mailing service - the issue described here is no longer valid. Even if it was, the opt-outs are stored on a per-email-address basis.