What complaints have you received from your supervisor(s)?

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So far the only job I've had was working as a checker at QFC, a large grocery chain in the Pacific Northwestern US. Here are some of the complaints I've received:

Front End Supervisor:
- "You need to engage the customers more often."
- "Come on! Where's that big smile?!"

Front End Supervisor #2:
(When giving me the one-month evaluation) - "The assistant manager says you need to smile more often."
- "Why don't you smile more? Isn't there any way for you to be more happy-go-lucky or something?"

Head Manager:
(When having a little talk with me about my mistakes which were due to having not been given complete training and after he admitted that things had been handled shodilly) - "When you're up there in the checkstand, you need to be like, 'HEY, HOW ARE YA!! !!????'"

Personally, I think they overestimated the customers' supposed love of small talk. I don't know why they act as if engaging in excessive small talk with the customers is gospel; I know that I (and my NT immediate family) do not like being small-talked at all when at retail locations. They (and I) are there to buy their items and go, not to be insincerely made to feel special by some unfamiliar cashier.

I have been told my supervisors I am an excellent worker and that they have respect for my work, so much so that I asked for a vacation and they gave it to me no questions asked, I start friday and go until the 20th.

Some negative things they say. I have a temper, I need to work with others, I need to come and talk to them rather then get pissed and flip out. I need to be willing to take charge more.

The positives of me outweight the negatives that is why generally I get my way at that place, I choose if I wanna work overtime or not when avalible. I get vacation when I want it all of a sudden, others must do paper work and wait 2 weeks minimum.

I don't communicate enough. This is true sometimes-- I work in an office and I prefer to just do my work rather than talk about it. Most people don't understand what I do anyway. I also can't stand office chitchat. I never make small talk and when someone stops me to talk it drives me nuts. I don't like hearing other people's small talk either so I wear headphones to drown out everyone else's phone conversations and chitchat. I hate meetings, too, especially staff meetings.

I do good work, though. Whenever my boss tells me this, I always think "deal with it, because I get my work done." (I don't say that.)

I'm frequently told that they could do with less detail. They ask me about a problem and I don't just fix it.. I tend to explain it, or give them a potted history of it.

I work in healthcare, at a clinic where small talk is almost mandatory ("Family Practice"). It is weird. I have some prospagnosia issues, so this is doubly difficult for me.
The main complaint I get though is my temper. I have learned to just not say anything when I get stressed. Saying nothing gets me in less trouble than saying what is natural for me to say at those time.

Maybe your in the wrong sort of job. I'd just say "i'm not gonna be false". Mind you, i'd probably get the sack, again

IN response to BenjaminBreeg-
One can be friendly without being false.
Then again NT's seem to have a different expectation. Some of the ladies I work with thrive on the group falseness. I've had to learn to be false sometimes to survive. It used to really grate on me; now I am used to it. Just one more skill to learn and use I guess. But I only work part-time.

The majority of market research suggests that you/you're family are nonstandard in your preferences. Customer 'stickiness' or the propensity to return and continue to shop in the same store despite alternative availability is strongly influenced by customer representative interaction. An 'ordinary' experience typically creates no additional stickiness, while a pleasent experience where people encountered in the store are pleasent and engaging is commonly beneficial to the customer's likelihood to return.

Business marketing/sales/advertising theory is considered by many to be a giant application of experimental psychology. Which is why there are so many weird rules.

in answer to the subject "Just because you think a statement is incorrect doesn't mean you NEED to correct it"

/aspie pedant.

Oh no, I act a lot. I enjoy helping people. I just won't smile

It is possible to look pleasant and simpatico without even a hint of a smile. Ragtime from this site had as his avatar a couple months ago a pic of the Fourth Dr Who (Tom Baker) that was an excellent example of this.
Whoops- thread hijacking in progress- sorry!!

Last edited by riverotter on 10 Jan 2008, 10:10 pm, edited 1 time in total.

yeah . I post enough threads, i'll try my best to smile friend. Lets help this guy out

Great respect for my work, but not nearly "chummy" enough.

Not independent enough.

I hate when people talk about really unimportant stuff, especially when they use fake laughs. It's not funny. You know it. I know it. So, stop imitating machine guns!

I actually don't get any complaints at my current job. It helps that I am really damn good at it! I've implemented tools that make many of my coworkers' jobs much easier and more efficient, so it doesn't really matter if I'm weird.

I hear you, Nightside.
Unfortunately, that's the experience you're going to get at pretty much any retail job.
Technically, your job is to ring up merchandise. In reality, you must also pretend to be something you're not in order to trick customers into thinking you're their pal, so that the corporation can squeeze more money from them. And the customers know what you're doing, so you look like an idiot as well. It's like telling a joke to someone who already knows the punchline and doesn't find it funny.