Cyanide wrote:
I don't need someone asking me about my day and all that crap. Not to mention the obviously-fake cheeriness. That just annoys me, but I don't blame the workers themselves. I know it's the management that makes them do it. As long as they aren't pissing and moaning their way through work, I don't really see what the problem is.
This is what I desire as well. An acknowledgment of my presence (a nod or "hey" will do; anything to assure that the POS is aware this is a new transaction) and the quickest possible processing of my transaction. I'd take zero action if I had any faith that they would be starting a new POS transaction.
I feel very stressed by interaction. I wish we had badges like they distribute at Autreat, only these would let cashiers (and more importantly, their managers, who are the bastards responsible) know that fake smiles and social interaction are actually detracting from my customer experience.
And while they are at it, they will stop shelving olives with condiments, and put them in the canned/jarred food section where they SHOULD go.
We can all dream.