I am an electrotechnician as a skilled worker, but I worked in the IT since 2005, have been a certified multimedia producer since 2003 and worked with computers since 1998.
So, I have veen working as a IT-Systemelectrotechnician and as a IT Administrator and IT-Supporter, as well as a IT-Consultant and IT-Salesmann running my own business between 2005 and 2007.
Right now I am working as a Production Management IT Coordinator, just strated this job today in the same company I had been working as a 1.&2.Level Supporter for 2 month befor.
So, I got the diffecult part, coordinating and manageing Calls from the production departments in german, translating them into english and writing the calls to the different IT-Departments in the UK. It's a large company and the have globalized the IT. The issue is that the servicedesk in UK does not know about the production operations here in Germany and our staff does not know how to word their issues technical right and in a different language. So, I got the job doing this for them. I do speak both languages, know about IT and I am learning how the special production software and hardware is running and what issues can happen and how it should run. I have to keep an eye on the SLAs and step on some toes when some urgent calls and tickets are not getting solved in time.
I hate doing this communication stuff, but it's part of the job. But because I am almost deaf to the social part of the communications, I am good at the more technicial and facts part of it. When I understand how it should work and what is not working, I can better frase and word the call to the It departments.
Is it fun? Only when I get problems and tasks solved. I love when they have not been easy to solve, have been complex and needed a lot of brain work to get to it.
But as well, I have good up-to-date equipment running at home. I hate when it does not do as supposed fail or brake or whatever. A computer has to work and function perfect. If I do not get money for fixing or configuring it, I do not like to pimp and tune it. I know how to assemble a very well running computer. I know how to configure and setup a Server 2008R2 and configure a AD and infrastructure. So, I hate finding structures at work where it could run better but being without the rights to make a difference, to optimize it. But that is the normal world. I am an consulting coordinator and not an administrator. I am glad having a IT job at all being paid fair.
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Cu, Ike SiCwan
from Germany - Hamburg
- Aspie score: 161 of 200
- Neurotypical (non-autistic) score: 57 of 200
I am an IT and Aviation Nerd!
- Asperger diagnosis / Autism spectrum diagnosis official 04/2016
- self diagnosis 2008