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I know it is making small talk with a stranger in a safe situation. How do I explain this? I just do it. My husband will sometimes think I know the person I'm talking to. Based on that, I think my little daughter is confused by my actions.
It's not small talk, it is a transaction.
I don't chat to salespeople (that's my rule) ~ I hate it when they deviate from the usual formula and try to be chatty. I know they are only trying to be friendly but I haven't gone to the shop to make friends ~ I have gone to buy my food.
She needs to know that it's ok for her to do the same ~ she is not obilged to chat to people she doesn't want to.
When you are making small talk it is because you know how to do it and you probably enjoy it.
I am guessing you are able to read all those subtle signs that tell most people it is ok to be friendly with this person. She may not be able to do this.
I don't think you should try and teach her societies' complicated rules. I think you should try and find clear rules that work for her so she makes her own set of rules that help her find another way through the complex nightmare of interaction.