Problems with Black Hawk Down on PC

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When i try to sign into the multiplayer section, the text doesn't correspond with the buttons i press, so i can't type in the product key properly. Typing in the letters "IOP" becomes "56*". I have Vista and i tried running it in XP compatibility mode but it's still the same. I figure it could be a keyboard layout problem but i have no idea what i should do about that. I don't have the manual as it was second hand and cost me only £1. I have a Toshiba Equium A300D 16C.

Can someone help please?