ooOoOoOAnaOoOoOoo wrote:
So, is there such a thing as The Complacency Effect or has somebody already noticed this and named it something else, or is it all utter nonsense?
Undoubtedly. A simple example is that of vacuum cleaners. Hoover and everyone else made cleaners that sucked air and filtered it through a bag. All manufacturers did the same until Dyson came along with his cyclone idea that didn't need any bags. He tried to sell his idea to Hoover and the other big names, but they weren't interested, so he went it alone and took a huge chunk out of their markets.
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I've left WP indefinitely.