Like so many others have said, 'just listen.' But, don't forget to take care of yourself.
I cannot pour from an empty well and I have found that if I'm not taking care of myself too, they will bring me down faster than I can bring them up. Then, we're both depressed. I have stopped offering solutions and the only levity I bring is what evolves naturally from the conversations.
The friends/family that I try and be there for need medication, but they won't take it. I need medication and I take it. To me, it's not fair to my friends or family to be non-compliant. Some people don't think in terms of others... they just think, "I don't like medication, so I'm not taking it." And that's their right... Then, it's just up to me how long I can stand it.
_________________
Disagreeing with you doesn't mean I hate you, it just means we disagree.
Neurocognitive exam in May 2019, diagnosed with ASD, Asperger's type in June 2019.