DerekD_Goldfish wrote:
havent had many problems altough I recently ordered a cabs record on there and the seller is no longer registered with ebay he says he will honour it but havent received it yet
Come to think of it, I did have one bad experience, but ebay took care of it. And I was the buyer.
I bought a creamer for an antique china set where the creamer had long been broken. It was DH's grandfather's china set, and so I was all over ebay getting replacements for broken items.
Anyway, this guy sold me a creamer - it was no more than $20 with the shipping. I had payed with paypal, and a few weeks went buy and I never saw it. I checked where the guy was, and he was no longer registered. I emailed him, but he didn't respond - I gave him 3 days, but he has never responded and it was like a year ago. So, I opened up a dispute in the Ebay "Dispute Resolution Console", I got an email saying that they contacted the seller and gave him 1 week to respond. After a week, I got another email from Ebay stating that I was released from the contract, and that the money I had sent via paypal will be refunded via paypal.
So, 2 suggestions: 1) Use paypal. If I sent him a check or money oder, I would have been screwed. 2) Use the ebay dispute resolution console in "My Ebay" since that seems to follow their rules. I don't know how far I would have gotten just shooting an email to an Ebay associate.
Just my suggestions, for what they are worth.