Sometimes when I'm typing here I don't always know how people are going to take it, as I sometimes find it hard to explain things in ways where it will please every group of people. It's easier offline because I can use tone of voice, facial expressions and body gestures to get my view across and people cotton on and understand where I'm coming from or that I'm not being offensive. But online it's harder because as I'm writing something I'm saying it in my head with a certain tone of voice and other non-verbal nuances but what I actually write in words could be interpreted in different ways or can just be offensive to some but not to others.
Sometimes I even look at a sentence myself and if I focus enough I can see how it might be offensive but not be offensive at the same time, a bit like the dancer optical illusion where a dancer is spinning around and you either notice it going round left, or right, or even both (it turns one way then when you make your brain aware that it can be interpreted as either way then you may suddenly notice it turn the other way).
Oh, I quite like that analogy.
So if I was talking face to face to some of the people on WP who have been through traumatic times, I'd probably be more confident in saying soothing, supporting things, by using gestures like putting my hand on their shoulder sympathetically when expressing something that might be a little triggering, and I can say it more carefully. Sometimes when talking to people I use words like "you know" but in different tones of voice, and people seem to get that more than word salads or info-dumping. When typing on an internet forum there's no non-verbal cues really so everything is in words instead and sometimes words can come across as insensitive when really the person typing them can mean the opposite, especially if the person doesn't have a very wide vocabulary.
As I always say, it's not what you say but how you say it. It's easier to misinterpret people online than it is in real life. I have no problems with empathy in real life (as in picking up on and using non-verbal social cues appropriately), which is what empathy more or less is.
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