Uhura wrote:
What is your opinion of them? I hate them. I hate answering them since I don't know who it will be so can't prepare for the conversation. I hate calling since I'm never sure how to introduce myself to most people. If I know the person will recognize who I am then it's ok although I still would rather talk to them in person. But for calling people that I don't know if they will recognize who I am, I never know if I should introduce myself and if so by my first name, first and last name, or first name and say how I know them.
When I'm talking to someone I still can't look at them but somehow it is still easier than a phone. Also phones are more likely to be unexpected interuptions.
That could have been written by me.
Back when I was really bad I would not call anyone or answer any calls, regardless of who was on the other end. These days I'm pretty okay if calling someone I know. Receiving a call from someone I know is a little bit worse as I don't know what they want till I pick up. I will not answer numbers I don't recognise and I hate calling people I have never met, especially in a working environment. A lot of it, as you have identified, has to do with introductions and unexpected occurrences.