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AuraTodd
Butterfly
Butterfly

Joined: 22 Mar 2016
Age: 43
Gender: Female
Posts: 9
Location: UK

16 Aug 2019, 1:24 pm

I hope this is the right forum/

I have applied for PIP and the PIP people have rang me up and cancelled 3 times. The excuse used is, the nurses not available on that date or she is on long-term sickness.

A nice gentleman put on my notes for when they send me another date, that I could change it if it was unsuitable, and it wouldn't be used against me.

I rang up this morning with my support worker sat next to me. Then some female jobsworth insisted that I had to keep the date that was written on the letter which was sent to me, even though it clearly stated on my notes that I could change it!

I'm not going to the assessment without the support of my social worker. She asked for some new dates of when she could come with me to my assesment in her diary, the woman on the phone was so moody that I'm worried that she's going to drag her feet and delay getting through to the right people.

I have anxiety as well as Asperger's, and this is stress I could do without. Can you please advise me, thank you very much. These people are a joke, should I make a complaint? :evil:



kraftiekortie
Veteran
Veteran

Joined: 4 Feb 2014
Gender: Male
Posts: 87,510
Location: Queens, NYC

16 Aug 2019, 1:33 pm

Honestly, I would try to make it on the date on the letter, if that's possible.

Social Service entities can get irritable when you keep changing appointment dates. In their minds (not mine!), there's so many other people on the waiting list that they don't want to bother with people who "make them work."

I guess I would complain to the social worker----I don't know if a formal complaint would be useful.

I hope that somebody more familiar with PIP would chime in.