the_curmudge wrote:
I used to keep quiet because I couldn't think of anything original to say, but have decided it's better to mutter something formulaic--"I'm so sorry to hear that"--even if it comes off as somewhat trite and insincere. Besides, then you can make an original comment with less risk that it will sound out of place, as you've already met the sorrow requirement.
I wonder why the phrase "aw that sucks" only applies to situations when things only suck a little bit. Like if someone told you their friend or someone from their family died you wouldn't be like "aw that sucks."