yellowtamarin wrote:
Would there be other factors, though, if the call was being made by yourself, on work time for example, when you can choose when to make the call and it is all paid for, using a comfortable headset? In this case only one of the above points applies, so would the sound quality be the only factor?
For me... possibly.
I have fuzzy hearing. I've got no problem with volume, but clarity can be a real issue. Making out words can be a nightmare... and trying to do it over the phone just makes it that much harder.
One of my co-workers (technically in the team but based in Germany) likes to phone me to ask questions, and I usually pester him to use e-mail instead.... as trying to get through his verbal quirkiness, his accent AND the phone issues is a bit much.