That whole "tone" thing
I love detail in any type of communication and use to assume that everyone else did, too. I was wrong.
Work related emails for example:
Mine get to the point without pleasantries and adulations. Individual details and points numbered or bulleted. Examples are given or imagery attached when clarification is needed. I leave little to nothing for interpretation. My responses to emails that contain multiple subjects and points are usually broken down and addressed one at a time (i.e. fisking)
Because of that I have been told that my emails are caustic, condescending, or cold. I’ve been told, for one example, that I should just leave out details and let the recipients figure things out by their own “common sense”. My response is that if I send an email that goes to five people and leave it up to all of them to arrive at the same conclusion then the potential exists for five different conclusions. At leas some will invariably arrive at different conclusions so why not just be crystal clear in the first place?
I am not alone in this and others with all their sh!t in one boot feel the same. We are a small (by comparison) aerospace and defense contractor that for almost the past year has been losing money faster than we are making it.
One of our biggest problems is, you guessed it; comm-un-i-cat-ion. It is especially bad between and from management. Emails and verbal instruction (using the term loosely ) from my manager are a puzzle since he only tells us half of it and it’s on us to figure it out, or even realize that it’s something we need to figure out. He gets kind of pissy if anyone asks for clarification. Things don’t get done and/or people unknowingly do the wrong things because of his lack of effective communication. Of course, when layoffs come around it’s not him that gets the slip since managers are infallible.
Lucky for me I’m on night shift (for now) so I don’t have to deal with most of the bozos but I still have to deal with them on shift changeover and email. Bozos do not like night shift since it puts them out of the limelight and all the little social circles they so love and depend on to stoke their egos. I could write chapter after chapter on my experiences in dealing with idiots at work alone.
_________________
"The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants."
- Thomas Jefferson
I would take this very seriously if it has been brought up at work. I would act immediately. The short answer to your ADA question is no. I have heard people argue this point at work before. I have never heard of anyone invoking ADA rights on tone and being accommodated.
This is what I recommend:
Find something online that you think is a good example of how you do not understand the tone of another person's conversation. Here's an example:
If that wouldn't work, maybe you could find something else that they might understand. You want to show one person in their own little world and the other person not getting it.
I would ask your boss if you could have a meeting and lay all this down to him or her. Then I would ask if it is okay for either the boss or you to give the same explanation to whoever you are having the misunderstanding with. If the person you are having the misunderstanding with is someone you think is out to get you, then I would also send this stuff to HR.
I would explain the tone misunderstanding to your boss first, in any case. You need this person on your side.
@socofautism. I'm not sure I understand the nature of your internet meme offensive.
The fact is that if you demonstrate higher levels of intelligence people will not like you.
They'll feel puzzled and belittled and they won't want to keep you in their social calendar period.
Every ASD person should be made very aware of this rule but they aren't because nts are so interested in their own self image.
_________________
I'm a language teacher and amateur language scientist.
I want to develop a theory of language that can benefit people with autism as well as other disorders. I need people to knock ideas off so if you're at all interested please contact me.
What is this ASDs are better than NTs; we're all so smart and they're all idiits ?
There are some *extremely* intelligent nts and there are some *extremely* intelligent nts. Similarly, some humans on both spectrums are also not very bright.
The original issue, as soc said, no, it is very unlikely that you'd get an ADA pass on this issue.
One problem is that it is always hard to tell tone from text, so anything you say is open to some interpretation. However, some things are commonly interpreted one way over the other. For instance, in an initial email conversation, the lack of any greeting, can be interpreted as curt - the same as it would if you walked up to someone and just announced what you want.
If you want to post some examples of what you wrote that they say needs modification, that may provide some insight of how your words may be interpreted (though it's not how you intended). Otherwise, as soc suggested, sitting down with your supervisor to get suggestions, though not ideal, would be a good idea.
_________________
"When does the human cost become too high for the building of a better machine?"
It is not necessarily that you are intelligent or have a better vocabularly than other people.
Its just that if you "demonstrate" a high level of intelligence you will have problems.
NTs don't demonstrate their intelligence at certain times. In fact NTs are more proficient at language because they understand under what kind of social cirumstances they should use longer words and details.
_________________
I'm a language teacher and amateur language scientist.
I want to develop a theory of language that can benefit people with autism as well as other disorders. I need people to knock ideas off so if you're at all interested please contact me.
My boss who has SEVERE ADHD has real issues with writing anything that doesn't sound like a final notice bill collection letter.
He WAY over explains, uses bold/italic font when he shouldn't, and the whole tone is just flat out hateful.
Now he thinks he is being very careful by crossing all the "t"s and dotting the "i"s, and has no clue how these emails come across. He has had advertisers quit because they were angry at the tone of the email.
I dread seeing his emails because it will be all bold print/italics/misuse of caps and my blood pressure will jump a 100 points. So I gotta call him and weed whack the mess.
The ADA will not save you, this friend/boss lost his last job because of this very reason. People didn't want to deal with him, and went over his manager's head to complain.
Like the PP wrote, this isn't a joke. If you don't have tenture, I would set up a meeting ASAP with the department head to hammer the issues out.
It's the first warning shot across the bow. Someone is really unhappy with you.
Good luck!
It's not that NT's are smarter or not, it's that they know when to hide it and when to flaunt it. If you don't do that or do it poorly then problems can ensue.
There are some *extremely* intelligent nts and there are some *extremely* intelligent nts. Similarly, some humans on both spectrums are also not very bright.
The original issue, as soc said, no, it is very unlikely that you'd get an ADA pass on this issue.
One problem is that it is always hard to tell tone from text, so anything you say is open to some interpretation. However, some things are commonly interpreted one way over the other. For instance, in an initial email conversation, the lack of any greeting, can be interpreted as curt - the same as it would if you walked up to someone and just announced what you want.
If you want to post some examples of what you wrote that they say needs modification, that may provide some insight of how your words may be interpreted (though it's not how you intended). Otherwise, as soc suggested, sitting down with your supervisor to get suggestions, though not ideal, would be a good idea.
He WAY over explains, uses bold/italic font when he shouldn't, and the whole tone is just flat out hateful.
Now he thinks he is being very careful by crossing all the "t"s and dotting the "i"s, and has no clue how these emails come across. He has had advertisers quit because they were angry at the tone of the email.
I dread seeing his emails because it will be all bold print/italics/misuse of caps and my blood pressure will jump a 100 points. So I gotta call him and weed whack the mess.
Is the message in his emails clear, though?
What drives me nuts about e-mail from my boss and some other people is the lack of meaningful content. I can easily disregard tone (assuming I even notice it) but lack of content and missing essential details drives me up a GD wall!
_________________
"The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants."
- Thomas Jefferson
I'm offended, not to mention unable to do what they're demanding.
Maybe look at these as a few sources:
https://www.psychologytoday.com/blog/threat-management/201311/dont-type-me-email-and-emotions
http://www.entrepreneur.com/article/239121
_________________
"The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants."
- Thomas Jefferson
I'm offended, not to mention unable to do what they're demanding.
Maybe look at these as a few sources:
https://www.psychologytoday.com/blog/threat-management/201311/dont-type-me-email-and-emotions
http://www.entrepreneur.com/article/239121
Those are very good articles. I often wonder if my social issues online are due to an ASD or am I just facing normal issues and I am just being too paranoid and sensitive because even NTs misunderstand things too online because online misunderstandings are very easy. There is no voice, no facial expressions, you can't see their body. I think even ASD people are prone to this too when they read text.
I often have no idea how my text will be interpreted and I try to sound friendly. I will even do "lol." I talk the way I would want to be talked to and what I would prefer.
_________________
Son: Diagnosed w/anxiety and ADHD. Also academic delayed and ASD lv 1.
Daughter: NT, no diagnoses. Possibly OCD. Is very private about herself.
I'm offended, not to mention unable to do what they're demanding.
Maybe look at these as a few sources:
https://www.psychologytoday.com/blog/threat-management/201311/dont-type-me-email-and-emotions
http://www.entrepreneur.com/article/239121
Those are very good articles. I often wonder if my social issues online are due to an ASD or am I just facing normal issues and I am just being too paranoid and sensitive because even NTs misunderstand things too online because online misunderstandings are very easy. There is no voice, no facial expressions, you can't see their body. I think even ASD people are prone to this too when they read text.
I often have no idea how my text will be interpreted and I try to sound friendly. I will even do "lol." I talk the way I would want to be talked to and what I would prefer.
Actually, I would have never thought to even look for those sources if this topic hadn't come up here.
One of the ways I try to soften email is by adding please and thank you to requests hoping that takes the edge off of other wording that may be taken as hostile.
I tend to be a bit blind to tone when reading email since I am primarily looking for pertinent details first and foremost. When I compose email it's with those same priorities of detail and little to no regard for soft skills. That has to be added afterwards before sending. One thing about email is that I usually know the senders and recipients in person or at least on the phone so I have an idea of intent and personality to go by and they also know me.
Live and learn...
_________________
"The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants."
- Thomas Jefferson
He WAY over explains, uses bold/italic font when he shouldn't, and the whole tone is just flat out hateful.
Now he thinks he is being very careful by crossing all the "t"s and dotting the "i"s, and has no clue how these emails come across. He has had advertisers quit because they were angry at the tone of the email.
I dread seeing his emails because it will be all bold print/italics/misuse of caps and my blood pressure will jump a 100 points. So I gotta call him and weed whack the mess.
Is the message in his emails clear, though?
What drives me nuts about e-mail from my boss and some other people is the lack of meaningful content. I can easily disregard tone (assuming I even notice it) but lack of content and missing essential details drives me up a GD wall!
No, it is not clear at all because he meanders all over the place.
His emails are very lengthy, and with all the bullets, caps, bold, italics and different color high light fonts, 90% of people reading usually get the WTF feeling.
He makes very minor issues sound like capital crimes, which pissed people off.
I'm the one who has to grovel with the advertisers to come back.
Example, he sent a general update about changing long running ads. The whole tone was angry and putative, amd I got to field all those emails and phone calls. Everyone was "what the hell did I do wrong, to get this email?"
Basically, my boss used 8 paragraphs for what could be a friendly reminder in two paragraphs.
His issue is ADHD, but tone of voice and tone in writing has gotten him fired from 10 jobs in 15 years.
I'm offended, not to mention unable to do what they're demanding.
Your syllabi? Please excuse me for being old-fashioned; when I was in school things were a bit different. All freshmen were required to take critical thinking and the syllabi were dry and factual. And yes they were intimidating and hostile - if students had never encountered one before, or expected to not have to do any work. But we quickly acclimated once exposed to them. They were outlines of the material to be covered and the instructor's rules, set down in print - nothing more. They all followed that format and "tone"; they were not intended to be a feel good encouragement but rather to disseminate information and provide knowledge of expectations.
_________________
“For small creatures such as we the vastness is bearable only through love.”
―Carl Sagan
He WAY over explains, uses bold/italic font when he shouldn't, and the whole tone is just flat out hateful.
Now he thinks he is being very careful by crossing all the "t"s and dotting the "i"s, and has no clue how these emails come across. He has had advertisers quit because they were angry at the tone of the email.
I dread seeing his emails because it will be all bold print/italics/misuse of caps and my blood pressure will jump a 100 points. So I gotta call him and weed whack the mess.
Is the message in his emails clear, though?
What drives me nuts about e-mail from my boss and some other people is the lack of meaningful content. I can easily disregard tone (assuming I even notice it) but lack of content and missing essential details drives me up a GD wall!
No, it is not clear at all because he meanders all over the place.
His emails are very lengthy, and with all the bullets, caps, bold, italics and different color high light fonts, 90% of people reading usually get the WTF feeling.
He makes very minor issues sound like capital crimes, which pissed people off.
I'm the one who has to grovel with the advertisers to come back.
Example, he sent a general update about changing long running ads. The whole tone was angry and putative, amd I got to field all those emails and phone calls. Everyone was "what the hell did I do wrong, to get this email?"
Basically, my boss used 8 paragraphs for what could be a friendly reminder in two paragraphs.
I've seen that before. I call it diarrhea (in text form) since there is volume with no real substance.
ADHD or not, you'd think he'd learn over the years. Maybe figures he's right and the rest of the world is wrong, or he knows he's wrong but expects the world to adapt. People like that you just want to strangle!
_________________
"The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants."
- Thomas Jefferson
He WAY over explains, uses bold/italic font when he shouldn't, and the whole tone is just flat out hateful.
Now he thinks he is being very careful by crossing all the "t"s and dotting the "i"s, and has no clue how these emails come across. He has had advertisers quit because they were angry at the tone of the email.
I dread seeing his emails because it will be all bold print/italics/misuse of caps and my blood pressure will jump a 100 points. So I gotta call him and weed whack the mess.
Is the message in his emails clear, though?
What drives me nuts about e-mail from my boss and some other people is the lack of meaningful content. I can easily disregard tone (assuming I even notice it) but lack of content and missing essential details drives me up a GD wall!
No, it is not clear at all because he meanders all over the place.
His emails are very lengthy, and with all the bullets, caps, bold, italics and different color high light fonts, 90% of people reading usually get the WTF feeling.
He makes very minor issues sound like capital crimes, which pissed people off.
I'm the one who has to grovel with the advertisers to come back.
Example, he sent a general update about changing long running ads. The whole tone was angry and putative, amd I got to field all those emails and phone calls. Everyone was "what the hell did I do wrong, to get this email?"
Basically, my boss used 8 paragraphs for what could be a friendly reminder in two paragraphs.
I've seen that before. I call it diarrhea (in text form) since there is volume with no real substance.
ADHD or not, you'd think he'd learn over the years. Maybe figures he's right and the rest of the world is wrong, or he knows he's wrong but expects the world to adapt. People like that you just want to strangle!
It's a common narcissistic trait to think everyone is wrong and you are right so that is why they rarely change. Not saying her boss is one because I don't know anything else about him to say if he is one or not. But I would call it a narcissistic thing if someone doesn't change because they think everyone is wrong and they are right or think everyone should adapt to them.
_________________
Son: Diagnosed w/anxiety and ADHD. Also academic delayed and ASD lv 1.
Daughter: NT, no diagnoses. Possibly OCD. Is very private about herself.