Page 2 of 3 [ 36 posts ]  Go to page Previous  1, 2, 3  Next

leejosepho
Veteran
Veteran

User avatar

Joined: 14 Sep 2009
Gender: Male
Posts: 9,011
Location: 200 miles south of Little Rock

25 Jan 2017, 9:31 am

leejosepho wrote:
I have sent an e-mail to the host to ask what explanation they might have to offer.

With my own emphasis added, here is the response I have received:
Quote:
WrongPlanet has considerable resources supporting it. It runs on a beefy dedicated server which has been upgraded probably 4x in the last 18 months for no additional cost in order to deal with load issues, as WrongPlanet is near and dear to our heart.

Users creating/reading posts on a constant basis results in a ton of disk I/O operations, which we offset via Cloudflare and other caching mechanisms as much as possible. However, this can hit peaks at times for the hardware capability in place for WrongPlanet, resulting in temporary access slow downs / issues with session handling. This could be solved with additional hardware resources.

WrongPlanet utilizes Cloudflare and has a dedicated instance of their paid Railgun service for delivery acceleration. They are caching content that is frequently accessed at their edge locations globally.

WrongPlanet uses our Anycast DNS for their authoritative name servers. This is distributed globally with over 500 name servers to ensure there aren't DNS resolution failures.

Backups run overnight at times we believe will cause the least impact based on normal utilization patterns, but they do cause performance issues as there is a lot of data to sort through.

Search Engine crawlers on top of normal user traffic generally cause the most impact, as they're crawling upwards of 50 pages at a time and making their way through portions of the site that aren't frequently accessed, resulting in non-cached requests having to be served from the origin server (causes significant load on the database backend). This has been the most frequent cause of frustration for us on the admin side.

Also, WrongPlanet doesn't share a server with any other websites.

Hope this helps explain some of the issues and clarify the infrastructure piece.

Thanks,
Alexander McMillen
CEO, Sliqua Enterprise Hosting

This seems to be the essence of the matter in this thread:

"Users creating/reading posts on a constant basis...can hit peaks at times for the hardware capability in place for WrongPlanet..."


_________________
I began looking for someone like me when I was five ...
My search ended at 59 ... right here on WrongPlanet.
==================================


IstominFan
Veteran
Veteran

Joined: 25 Nov 2016
Age: 60
Gender: Female
Posts: 11,114
Location: Santa Maria, CA.

25 Jan 2017, 10:25 am

It happens constantly and it's annoying, especially after I have written a substantially long post.



liveandrew
Velociraptor
Velociraptor

User avatar

Joined: 4 Oct 2016
Age: 56
Gender: Male
Posts: 479
Location: Cornwall, UK

25 Jan 2017, 10:48 am

Quote:
Backups run overnight


I do find this funny. Whose overnight are we talking about? Surely a time with a relevant timezone would be more specific. Something like 02:00 to 03:00 EST or whatever makes a lot more sense than "backups are done sometime during the period after the the sun has set but before it rises in a non-specified part of the world".


_________________
Diagnosed: Asperger's Syndrome (ICD-10)
Self-Diagnosed: Aphantasia
Your neurodiverse (Aspie) score: 152 of 200
Your neurotypical (non-autistic) score: 46 of 200

Listener of all things noisy, viewer of all things bloody, writer of all things sh*t.


leejosepho
Veteran
Veteran

User avatar

Joined: 14 Sep 2009
Gender: Male
Posts: 9,011
Location: 200 miles south of Little Rock

25 Jan 2017, 10:53 am

IstominFan wrote:
It happens constantly and it's annoying, especially after I have written a substantially long post.

To keep from losing a post, use "Ctrl-A" followed by "Ctrl-C" to copy it into your clipboard before actually trying to make the post. By doing that, you can then use "Ctrl-V" to paste it back in if/when you might have to try again.


_________________
I began looking for someone like me when I was five ...
My search ended at 59 ... right here on WrongPlanet.
==================================


auntblabby
Veteran
Veteran

User avatar

Joined: 12 Feb 2010
Gender: Male
Posts: 114,571
Location: the island of defective toy santas

25 Jan 2017, 3:07 pm

I wonder if there are enough edge browser users on WP for anybody to bother fixing that bug that makes edge lock up and crash the puter?



This_Amoeba
Veteran
Veteran

User avatar

Joined: 20 Dec 2016
Gender: Female
Posts: 575
Location: Plum Island, NY

25 Jan 2017, 3:35 pm

Probably about a level 7 depending on how enthusiastic I am about what I'm posting. If it crashes while I'm posting i'll clench my teeth and say "phucking-a!" Or something like that. Then I will repetitively go back and try again, which almost always end up with the same results causing even more frustration. That makes me not want to use this forum. Eventually I'll give up, so there are several posts that I would have made that aren't there. Not everyone with autism is prone to frustration, but things not turning out the way I want or a task being interrupted causes me much frustration.



Skilpadde
Veteran
Veteran

User avatar

Joined: 7 Dec 2008
Age: 47
Gender: Female
Posts: 27,019

25 Jan 2017, 6:54 pm

Jacoby wrote:
I've gotten use to it by now :?
This.

It used to frustrate me, but now I just do something else and try later.

What frustrates me far more are the times when I go through some days being logged out every few minutes. I've had that happen twice this year already. When it first started happening, my frustration level went up, but over time I got used to it. When I find myself suffering that glitch these days, I just do something else instead, and go back later and try again until it stops logging me out. It usually lasts a few days. I don't have the patience to keep logging in over and over in just a few minutes, so I find limiting my visits when it acts up keeps my frustration level fairly low.

liveandrew wrote:
Quote:
Backups run overnight


I do find this funny. Whose overnight are we talking about? Surely a time with a relevant timezone would be more specific. Something like 02:00 to 03:00 EST or whatever makes a lot more sense than "backups are done sometime during the period after the the sun has set but before it rises in a non-specified part of the world".
:lol:


_________________
BOLTZ 17/3 2012 - 12/11 2020
Beautiful, sweet, gentle, playful, loyal
simply the best and one of a kind
love you and miss you, dear boy

Stop the wolf kills! https://www.thepetitionsite.com/takeact ... 3091429765


leejosepho
Veteran
Veteran

User avatar

Joined: 14 Sep 2009
Gender: Male
Posts: 9,011
Location: 200 miles south of Little Rock

25 Jan 2017, 7:40 pm

auntblabby wrote:
I wonder if there are enough edge browser users on WP for anybody to bother fixing that bug that makes edge lock up and crash the puter?

I would guess the number of Edge users on WP would actually be a secondary factor, and with the first being my guess that few coders are even interested in the task of dealing with Edge:
Quote:
Over the past three months, as Windows 10 usage has risen steadily, the percentage of traffic from Microsoft Edge has dropped slightly...

More than 70 percent of Windows 10 users use a browser other than Microsoft Edge...

Those numbers may creep up slightly later this year, as the browser continues to mature and especially when support for extensions arrives in this summer's Anniversary Update. But for now, Edge is still in use by only a minority of Windows 10 users.

http://www.zdnet.com/article/windows-10 ... e-browser/


_________________
I began looking for someone like me when I was five ...
My search ended at 59 ... right here on WrongPlanet.
==================================


auntblabby
Veteran
Veteran

User avatar

Joined: 12 Feb 2010
Gender: Male
Posts: 114,571
Location: the island of defective toy santas

25 Jan 2017, 7:49 pm

^^^^thank you for that info :idea: for now, edge is just too edgy for comfort for the most part.



mmcool2
Yellow-bellied Woodpecker
Yellow-bellied Woodpecker

User avatar

Joined: 25 Feb 2015
Gender: Male
Posts: 66

26 Jan 2017, 4:13 pm

AspieUtah wrote:
EzraS wrote:
Do you think people with autism are more prone to frustration?
How do you feel about an autism support site that constantly crashes?
On a level of 1 to 10 how frustrated do you feel every time you see this?:

Image

It appears to me that Alex contracts with a server farm to use one server. So, when it is backing up (or doing other work), the site stalls for a few minutes. Paying for two servers would allow one of them to back up in real time while user data remains active on the second server. I can't blame him, though, as that would increase operational costs. And, as more Internet (and WP) users learn to avoid most of the common non-essential quantifying system and advertisment applications, any remaining revenue shared with the content providers (customers like WP) must be minimal. But, I am simply presuming. I don't really know why the site is offline so frequently (especially in the early morning hours), unless the ability to back up is limited.


He could just use more reliable servers as even most budget host rarely go down (above 99.9% uptime) so they is not excuse for a higher quality one to keep going down unless it is another host who claims to be high quality to be able to pocket a huge profit margin).



leejosepho
Veteran
Veteran

User avatar

Joined: 14 Sep 2009
Gender: Male
Posts: 9,011
Location: 200 miles south of Little Rock

26 Jan 2017, 9:54 pm

mmcool2 wrote:
He could just use more reliable servers as even most budget host rarely go down...

I do not believe this is a matter of servers going down. Rather, here is what the host has said:
Quote:
...peaks at times...resulting in temporary access slow downs / issues with session handling...could be solved with additional hardware resources.

I remember the days when everyone here waited for the WP server to respond to every click just as if everyone was on dial-up service. Then Alex bought a new server that improved things greatly for a while, and now the traffic load has again become so much greater that even more than the latest might eventually be needed. However, the current inconveniences do not appear to be caused by anything being sub-standard, defective or poorly done.


_________________
I began looking for someone like me when I was five ...
My search ended at 59 ... right here on WrongPlanet.
==================================


mmcool2
Yellow-bellied Woodpecker
Yellow-bellied Woodpecker

User avatar

Joined: 25 Feb 2015
Gender: Male
Posts: 66

26 Jan 2017, 10:02 pm

leejosepho wrote:
mmcool2 wrote:
He could just use more reliable servers as even most budget host rarely go down...

I do not believe this is a matter of servers going down. Rather, here is what the host has said:
Quote:
...peaks at times...resulting in temporary access slow downs / issues with session handling...could be solved with additional hardware resources.

I remember the days when everyone here waited for the WP server to respond to every click just as if everyone was on dial-up service. Then Alex bought a new server that improved things greatly for a while, and now the traffic load has again become so much greater that even more than the latest might eventually be needed. However, the current inconveniences do not appear to be caused by anything being sub-standard, defective or poorly done.


Now days you can get huge servers for so little money,
For less then the equivalent of $10 per month I got a server with:
8GB RAM
Intel® C2750 8 core (Around the same power as a Intel Core i3-2120, with nginx you can split load effectively across core so more and weaker cores does not make much difference).
160GB SSD (Dell Intel Datacentre)
1Gbps port



BetwixtBetween
Veteran
Veteran

User avatar

Joined: 25 Feb 2014
Age: 42
Gender: Female
Posts: 3,543
Location: Mostly in my head

27 Jan 2017, 1:49 am

Annoyed. I was in the middle of posting a response to an interesting post asking for speculation on what would be different if Aspies/Auties were the majority when the site crashed. Now I can't find that post at all.



Kiprobalhato
Veteran
Veteran

User avatar

Joined: 25 Mar 2014
Age: 27
Gender: Female
Posts: 29,119
Location: מתחת לעננים

27 Jan 2017, 2:41 am

leejosepho wrote:
I remember the days when everyone here waited for the WP server to respond to every click just as if everyone was on dial-up service.


when was that?

liveandrew wrote:
Quote:
Backups run overnight


I do find this funny. Whose overnight are we talking about? Surely a time with a relevant timezone would be more specific. Something like 02:00 to 03:00 EST or whatever makes a lot more sense than "backups are done sometime during the period after the the sun has set but before it rises in a non-specified part of the world".


midnight, EST would be your answer. 24:00.

meaning, people like me who start using the forum at 9:00 PST get stuck in the rut immediately. :|


_________________
הייתי צוללת עכשיו למים
הכי, הכי עמוקים
לא לשמוע כלום
לא לדעת כלום
וזה הכל אהובי, זה הכל.


leejosepho
Veteran
Veteran

User avatar

Joined: 14 Sep 2009
Gender: Male
Posts: 9,011
Location: 200 miles south of Little Rock

27 Jan 2017, 8:16 am

Kiprobalhato wrote:
leejosepho wrote:
I remember the days when everyone here waited for the WP server to respond to every click just as if everyone was on dial-up service.

when was that?

Sometime in or around 2010 or so, then Alex made a post with the details of the new server to be put into place at that time.


_________________
I began looking for someone like me when I was five ...
My search ended at 59 ... right here on WrongPlanet.
==================================


leejosepho
Veteran
Veteran

User avatar

Joined: 14 Sep 2009
Gender: Male
Posts: 9,011
Location: 200 miles south of Little Rock

27 Jan 2017, 8:22 am

BetwixtBetween wrote:
Annoyed. I was in the middle of posting a response...when the site crashed. Now I can't find that post at all.

The site had not actually crashed, it was just that the servers could not keep up and your session timed out while waiting in line. But to keep from losing a post if that happens again, make a "Ctrl-A & Ctrl-C" copy before clicking "Submit".


_________________
I began looking for someone like me when I was five ...
My search ended at 59 ... right here on WrongPlanet.
==================================