Kraftie, agreed. I volunteer in the back office of a community support organization. Earlier this month they were super busy, so I offered to help a person donating. Anyhow, I didn't handle a "demand" she made well, so she left in a huff and said she'd donate elsewhere. Oops. With the correct "script" I could have handled it better. I asked my NT husband what he would have said and of course he was smooth (which involves white lies, which I stink at). I supported technical sales and that went very well b/c there was less "relationship" work, and my directness and honesty was appreciated by that set of clientele. My (ASD) mom did retail a few times and was good, but burned out quickly and hard.