autisticPepole not allowedin supermarket? (what??)

Page 4 of 6 [ 83 posts ]  Go to page Previous  1, 2, 3, 4, 5, 6  Next

edgewaters
Veteran
Veteran

User avatar

Joined: 16 Aug 2006
Age: 52
Gender: Male
Posts: 2,427
Location: Ontario

22 Apr 2012, 6:54 am

MotherKnowsBest wrote:
I've already explained the course of action which needs to be followed up thread. If Nintendofan is serious about wanting to take matters further, he needs to follow that advice. Following other, well meaning advice, could potentially damage his options. I say that as a UK law student with first hand experience of disability discrimination and the legal processes involved in standing against it.


Hmm ok. Sounds like you know much more about this than I do.

Is there anything we can do for him?



nintendofan
Velociraptor
Velociraptor

User avatar

Joined: 14 Nov 2011
Age: 30
Gender: Female
Posts: 451

22 Apr 2012, 11:09 am

edgewaters wrote:
MotherKnowsBest wrote:
I've already explained the course of action which needs to be followed up thread. If Nintendofan is serious about wanting to take matters further, he needs to follow that advice. Following other, well meaning advice, could potentially damage his options. I say that as a UK law student with first hand experience of disability discrimination and the legal processes involved in standing against it.




Hmm ok. Sounds like you know much more about this than I do.

Is there anything we can do for him?



im a girl, and my mum is writing a letter tothe head office of asda.


_________________
moderate low functining autistic (i was diagnosed with autism, not aspeger syndrome).
my picture is my ear defenders that i wear all the time. pictured is silencio earmuff, l1 howard leight, i also own 12 howard leight (not pictured) .


Wandering_Stranger
Veteran
Veteran

User avatar

Joined: 6 Apr 2012
Age: 35
Gender: Female
Posts: 1,261

22 Apr 2012, 1:07 pm

edgewaters wrote:
An autistic individual who has been the victim of bullying from other customers in one of your stores has effectively been banned from that location, due to having made a scene (causing no harm to anyone) after repeated and excessive bullying.


Where in the OP does it say they were banned?



edgewaters
Veteran
Veteran

User avatar

Joined: 16 Aug 2006
Age: 52
Gender: Male
Posts: 2,427
Location: Ontario

22 Apr 2012, 2:11 pm

Wandering_Stranger wrote:
Where in the OP does it say they were banned?


"im only alowed in the supermarket with mum . . . my mum said what about my older sister (27 yrs) they said no just mum . . . my mum has problems with joints she barley goes out"

She's only allowed in the store with someone who can't be relied on to take her, and they won't consider any alternative. She isn't allowed in the store in any meaningful sense. That's a ban.



Sora
Veteran
Veteran

User avatar

Joined: 15 Sep 2006
Gender: Female
Posts: 4,906
Location: Europe

22 Apr 2012, 2:57 pm

edgewaters wrote:
Wandering_Stranger wrote:
Where in the OP does it say they were banned?


"im only alowed in the supermarket with mum . . . my mum said what about my older sister (27 yrs) they said no just mum . . . my mum has problems with joints she barley goes out"

She's only allowed in the store with someone who can't be relied on to take her, and they won't consider any alternative. She isn't allowed in the store in any meaningful sense. That's a ban.


That's odd. I wonder if they mistook nintendofan for a minor (I think she's not?) and therefore spoke out this strange semi-ban?

It does remind me of how shopkeepers ban someone under-age from entering with anybody but their legal guardian or ban an adult from entering without their legal guardian (those who have one).

Even if she doesn't have one, a guardian I mean, maybe they just assumed that someone who displays such behaviours must have one (which is a silly and groundless assumption, I think).


_________________
Autism + ADHD
______
The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it. Terry Pratchett


MotherKnowsBest
Veteran
Veteran

User avatar

Joined: 14 Nov 2009
Age: 52
Gender: Female
Posts: 1,196

22 Apr 2012, 3:45 pm

nintendofan wrote:
edgewaters wrote:
MotherKnowsBest wrote:
I've already explained the course of action which needs to be followed up thread. If Nintendofan is serious about wanting to take matters further, he needs to follow that advice. Following other, well meaning advice, could potentially damage his options. I say that as a UK law student with first hand experience of disability discrimination and the legal processes involved in standing against it.




Hmm ok. Sounds like you know much more about this than I do.

Is there anything we can do for him?



im a girl, and my mum is writing a letter tothe head office of asda.


Nintendofan, get your mum to ring the EHCR first. They will email her a letter she can use, she'll just have to add certain specific details. If she uses the letter they send it will have the correct legal wording to ensure the company can't wiggle off the hook at a later date. The people at EHCR are really knowledgeable, helpful, and friendly. But most importantly THEY ARE ON YOUR SIDE.



MotherKnowsBest
Veteran
Veteran

User avatar

Joined: 14 Nov 2009
Age: 52
Gender: Female
Posts: 1,196

22 Apr 2012, 3:51 pm

edgewaters wrote:
MotherKnowsBest wrote:
I've already explained the course of action which needs to be followed up thread. If Nintendofan is serious about wanting to take matters further, he needs to follow that advice. Following other, well meaning advice, could potentially damage his options. I say that as a UK law student with first hand experience of disability discrimination and the legal processes involved in standing against it.


Hmm ok. Sounds like you know much more about this than I do.

Is there anything we can do for him?


Encourage her and support her to go through the right channels ie The EHCR http://www.equalityhumanrights.com/ and if you're feeling really motivated and compelled to help, read the advice and guidance on that site so you can explain it to her (or others in a similar situation) when it becomes overwealming and they can't wade through it themselves. I know from my own experience that when you are the one emotionally invested it's very easy to find yourself in a situation where the information is right in front of you, but you still can't work out what to do.



MotherKnowsBest
Veteran
Veteran

User avatar

Joined: 14 Nov 2009
Age: 52
Gender: Female
Posts: 1,196

22 Apr 2012, 4:09 pm

Nintendofan, I found a copy of the OLD letter model that the EHRC used to use, to give you idea of what you need to be sending to ASDA.

PLEASE NOTE: This letter if for information purposes only as it makes lots of references to and quotes from the Disability Discrimination Act (DDA). The DDA has since been replaced with the Equality Act 2010 and you need a new letter that reflects this

Quote:
Less favourable treatment - Draft letter from client to service provider

Dear .................

Re: Disability Discrimination Act (DDA)

On ... (date), I was treated less favourably for a reason related to my disability ……. at …… (address) than someone who does not have my disability would have been treated.

This is because ...... (describe the less favourable treatment that you received).

(You may want to include a couple of brief lines explaining any inconvenience, distress or discomfort which you experienced as a result of being treated in this way.).

As I am sure you are aware, the Disability Discrimination Act says that it is unlawful for a service provider to discriminate against a disabled person by:

· Refusing to provide (or deliberately not providing) any service which it offers or provides to members of the public;

· Providing service of a lower standard or in a worse manner;

· Providing service on worse terms;

· By failing to comply with a duty to make reasonable adjustments if that failure has the effect of making it impossible or unreasonably difficult for the disabled person to make use of any such service

unless such discrimination can be justified.

Please explain why I was treated less favourably.

Please could you tell me what steps you intend to take to deal with this situation and meet this legal duty?

When do you expect this action to be complete?

If no such action has been taken or is planned, please could you explain the reasons why?

Please could you also explain any other steps you intend to take so that disabled customers like me can have access to your services on the same basis as non-disabled people?

I look forward to receiving your written reply within 14 days. If I do not receive a written reply within 14 days I reserve the right to take action under the Disability Discrimination Act.


Yours faithfully / sincerely,

Insert your name here.





(Please remember to show in your letter the date, the name and address of the service provider to which you are writing and your own name and address. Please use recorded delivery and keep copies of correspondence.)



nintendofan
Velociraptor
Velociraptor

User avatar

Joined: 14 Nov 2011
Age: 30
Gender: Female
Posts: 451

22 Apr 2012, 6:25 pm

Sora wrote:
edgewaters wrote:
Wandering_Stranger wrote:
Where in the OP does it say they were banned?


"im only alowed in the supermarket with mum . . . my mum said what about my older sister (27 yrs) they said no just mum . . . my mum has problems with joints she barley goes out"

She's only allowed in the store with someone who can't be relied on to take her, and they won't consider any alternative. She isn't allowed in the store in any meaningful sense. That's a ban.


That's odd. I wonder if they mistook nintendofan for a minor (I think she's not?) and therefore spoke out this strange semi-ban?

It does remind me of how shopkeepers ban someone under-age from entering with anybody but their legal guardian or ban an adult from entering without their legal guardian (those who have one).

Even if she doesn't have one, a guardian I mean, maybe they just assumed that someone who displays such behaviours must have one (which is a silly and groundless assumption, I think).


they know im an adult, but mentaly im conisderderd to be about 6. they think that my mum is the only one who is capaple of handling me and calming down (which couldnt be any more untrue..) it was my younger brother who calmed me down on that day,where i was hitting myself. my brohter calmed me within minutes. and hes 2 years younger than me. he did have help from strangers yes, but still.
ive gone there many times with him and he keeped me calm and they never complained. just because i made a "scene" due to there own carlessnes.
im 18 and my older sister is 27 and is learning how to deal with my autism (she is newly accepting/understanding it after years of not wanting to.)


_________________
moderate low functining autistic (i was diagnosed with autism, not aspeger syndrome).
my picture is my ear defenders that i wear all the time. pictured is silencio earmuff, l1 howard leight, i also own 12 howard leight (not pictured) .


cyberdad
Veteran
Veteran

User avatar

Joined: 21 Feb 2011
Age: 57
Gender: Male
Posts: 36,036

22 Apr 2012, 8:24 pm

nintendofan wrote:
Sora wrote:
edgewaters wrote:
Wandering_Stranger wrote:
Where in the OP does it say they were banned?


"im only alowed in the supermarket with mum . . . my mum said what about my older sister (27 yrs) they said no just mum . . . my mum has problems with joints she barley goes out"

She's only allowed in the store with someone who can't be relied on to take her, and they won't consider any alternative. She isn't allowed in the store in any meaningful sense. That's a ban.


That's odd. I wonder if they mistook nintendofan for a minor (I think she's not?) and therefore spoke out this strange semi-ban?

It does remind me of how shopkeepers ban someone under-age from entering with anybody but their legal guardian or ban an adult from entering without their legal guardian (those who have one).

Even if she doesn't have one, a guardian I mean, maybe they just assumed that someone who displays such behaviours must have one (which is a silly and groundless assumption, I think).


they know im an adult, but mentaly im conisderderd to be about 6. they think that my mum is the only one who is capaple of handling me and calming down (which couldnt be any more untrue..) it was my younger brother who calmed me down on that day,where i was hitting myself. my brohter calmed me within minutes. and hes 2 years younger than me. he did have help from strangers yes, but still.
ive gone there many times with him and he keeped me calm and they never complained. just because i made a "scene" due to there own carlessnes.
im 18 and my older sister is 27 and is learning how to deal with my autism (she is newly accepting/understanding it after years of not wanting to.)


I don't know what to say, I'm speechless, I wish the general community and your extended family took more interest in your welfare. Honestly what is your local council doing? they are supposed to stand up for the vulnerable in society. This is making me really angry!!

What's with your sister?



nintendofan
Velociraptor
Velociraptor

User avatar

Joined: 14 Nov 2011
Age: 30
Gender: Female
Posts: 451

22 Apr 2012, 11:09 pm

cyberdad wrote:
nintendofan wrote:
Sora wrote:
edgewaters wrote:
Wandering_Stranger wrote:
Where in the OP does it say they were banned?


"im only alowed in the supermarket with mum . . . my mum said what about my older sister (27 yrs) they said no just mum . . . my mum has problems with joints she barley goes out"

She's only allowed in the store with someone who can't be relied on to take her, and they won't consider any alternative. She isn't allowed in the store in any meaningful sense. That's a ban.


That's odd. I wonder if they mistook nintendofan for a minor (I think she's not?) and therefore spoke out this strange semi-ban?

It does remind me of how shopkeepers ban someone under-age from entering with anybody but their legal guardian or ban an adult from entering without their legal guardian (those who have one).

Even if she doesn't have one, a guardian I mean, maybe they just assumed that someone who displays such behaviours must have one (which is a silly and groundless assumption, I think).


they know im an adult, but mentaly im conisderderd to be about 6. they think that my mum is the only one who is capaple of handling me and calming down (which couldnt be any more untrue..) it was my younger brother who calmed me down on that day,where i was hitting myself. my brohter calmed me within minutes. and hes 2 years younger than me. he did have help from strangers yes, but still.
ive gone there many times with him and he keeped me calm and they never complained. just because i made a "scene" due to there own carlessnes.
im 18 and my older sister is 27 and is learning how to deal with my autism (she is newly accepting/understanding it after years of not wanting to.)


I don't know what to say, I'm speechless, I wish the general community and your extended family took more interest in your welfare. Honestly what is your local council doing? they are supposed to stand up for the vulnerable in society. This is making me really angry!!

What's with your sister?


council dont realy cover that sort of stuf in my area,only making sure houses are tidy which our house isnt up to standard apparently my mum as my brothers and mealso have been working on tidying up for along time everything got stored in parents bedroom since mum no longer sleeped there, becausemy dad had heart attack in there last year my mum cant stay in the room for long.


and not sure what you mean about sister? i dint get told as autism until 14 becuase schools were ignorant and punished me for not speaking (still mostly unable to do) and not looking at pepole. and mum didnt know autism much.


_________________
moderate low functining autistic (i was diagnosed with autism, not aspeger syndrome).
my picture is my ear defenders that i wear all the time. pictured is silencio earmuff, l1 howard leight, i also own 12 howard leight (not pictured) .


American
Toucan
Toucan

User avatar

Joined: 17 Jan 2012
Gender: Male
Posts: 285

22 Apr 2012, 11:37 pm

Nintendofan, I just wanted to say good luck with getting this resolved and thank you for sharing your story. You are articulate on this forum and I think you should take to writing more, especially, if you have issues with verbal communications. You can articulate what goes on in your mind and you could really help others understand Autism more. Hopefully the world will continue to grow more understanding of Autism. Meanwhile, hang in there and keep us updated.



DVCal
Veteran
Veteran

User avatar

Joined: 4 Apr 2012
Age: 41
Gender: Male
Posts: 636

22 Apr 2012, 11:50 pm

Nintendofan, I suggest you stop wearing those ear defenders in public. It really makes you look mentally disabled, someone with a very very low IQ. I suggest you switch to more discrete ear plugs or some noise canceling inner ear headphones that plays soothing music.

I know it isn't your fault, but you really need to stop wearing those in public.



cyberdad
Veteran
Veteran

User avatar

Joined: 21 Feb 2011
Age: 57
Gender: Male
Posts: 36,036

23 Apr 2012, 1:35 am

nintendofan wrote:
cyberdad wrote:
nintendofan wrote:
Sora wrote:
edgewaters wrote:
Wandering_Stranger wrote:
Where in the OP does it say they were banned?


"im only alowed in the supermarket with mum . . . my mum said what about my older sister (27 yrs) they said no just mum . . . my mum has problems with joints she barley goes out"

She's only allowed in the store with someone who can't be relied on to take her, and they won't consider any alternative. She isn't allowed in the store in any meaningful sense. That's a ban.


That's odd. I wonder if they mistook nintendofan for a minor (I think she's not?) and therefore spoke out this strange semi-ban?

It does remind me of how shopkeepers ban someone under-age from entering with anybody but their legal guardian or ban an adult from entering without their legal guardian (those who have one).

Even if she doesn't have one, a guardian I mean, maybe they just assumed that someone who displays such behaviours must have one (which is a silly and groundless assumption, I think).


they know im an adult, but mentaly im conisderderd to be about 6. they think that my mum is the only one who is capaple of handling me and calming down (which couldnt be any more untrue..) it was my younger brother who calmed me down on that day,where i was hitting myself. my brohter calmed me within minutes. and hes 2 years younger than me. he did have help from strangers yes, but still.
ive gone there many times with him and he keeped me calm and they never complained. just because i made a "scene" due to there own carlessnes.
im 18 and my older sister is 27 and is learning how to deal with my autism (she is newly accepting/understanding it after years of not wanting to.)


I don't know what to say, I'm speechless, I wish the general community and your extended family took more interest in your welfare. Honestly what is your local council doing? they are supposed to stand up for the vulnerable in society. This is making me really angry!!

What's with your sister?


council dont realy cover that sort of stuf in my area,only making sure houses are tidy which our house isnt up to standard apparently my mum as my brothers and mealso have been working on tidying up for along time everything got stored in parents bedroom since mum no longer sleeped there, becausemy dad had heart attack in there last year my mum cant stay in the room for long.


and not sure what you mean about sister? i dint get told as autism until 14 becuase schools were ignorant and punished me for not speaking (still mostly unable to do) and not looking at pepole. and mum didnt know autism much.


Sorry I only mentioned your sister because you said "she is newly accepting/understanding it after years of not wanting to (accept your autism). I take it she didn't accept your behavior?



cyberdad
Veteran
Veteran

User avatar

Joined: 21 Feb 2011
Age: 57
Gender: Male
Posts: 36,036

23 Apr 2012, 1:37 am

DVCal wrote:
Nintendofan, I suggest you stop wearing those ear defenders in public. It really makes you look mentally disabled, someone with a very very low IQ. I suggest you switch to more discrete ear plugs or some noise canceling inner ear headphones that plays soothing music.

I know it isn't your fault, but you really need to stop wearing those in public.

Ear plugs are irritating, however there are flat headphones that are less noticeable.



Who_Am_I
Veteran
Veteran

User avatar

Joined: 27 Aug 2005
Age: 41
Gender: Female
Posts: 12,632
Location: Australia

23 Apr 2012, 2:58 am

DVCal wrote:
Nintendofan, I suggest you stop wearing those ear defenders in public. It really makes you look mentally disabled, someone with a very very low IQ. I suggest you switch to more discrete ear plugs or some noise canceling inner ear headphones that plays soothing music.

I know it isn't your fault, but you really need to stop wearing those in public.



No, she isn't hurting anyone and people need to stop being dicks.

Maybe she has severe auditory sensitivity that means she'd be in a lot of pain/melting down without them?


_________________
Music Theory 101: Cadences.
Authentic cadence: V-I
Plagal cadence: IV-I
Deceptive cadence: V- ANYTHING BUT I ! !! !
Beethoven cadence: V-I-V-I-V-V-V-I-I-I-I-I-I-I-I-I-I-I
-I-I-I-I-I-I-I-I! I! I! I I I