Here is a very good article, available for free this month, that talks about the steps needed to communicate affectively with an alien (or another mind you don't understand.)
It's a great intro to the neuroscience side of social psychology research.
The Social Brain: allowing humans to bodly go where no species has been
If someone doesn't understand why it's hard for you to understand social situations, send them this so they can learn how complicated the process actually is!