You may have been overwhelmed by the situation and kinda nutted up over the computer thing....because your logic probably was... had she had basic computer skills to deal with this she would not be putting you in emotional overload.
I do the same thing at times. I dont mean to but I just get so overwhelmed by another persons distraught emotional state that I just scream...SHUT UP!!
I dont mean to be unempathic....actually I am very empathic. We are said to lack cognitive empathy but make up for it in emotional empathy.
In other words, I cant mentally understand where a suffering person is coming from, but I can feel intensely the emotions that person is projecting. Often times it can be a total assault on our nerves and senses which leads us to act in self defense, therefore appearing totally selfish.
we are total paradoxes in motion.
Jojo
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All art is a kind of confession, more or less oblique. All artists, if they are to survive, are forced, at last, to tell the whole story; to vomit the anguish up.
-James Baldwin