League_Girl wrote:
rude?
It really depends; if one person is being really angry and refusing to listen to the other person, then I think it is acceptable to end the call. It may make them even angrier in the short term, but then if you let them cool off, the argument/discussion can be continued more rationally at a later stage. Also, public transport is not the place to air your dirty laundry...
Quote:
Note: This woman sounded mentally ret*d just by the way she talked and looked.
...for this reason.
I think it's probably best not to judge your behaviour based on what mentally unstable people tell you

(though that is one of the great ironies of WP!). You were polite to reply when the guy with the cat started talking; it's his sister/companion that has the problem. It also sounds to me like the lady behind you may have 'prayed' for you because she felt sorry you were caught up in the mess, but didn't want to get personally involved herself.
It's ok not to continue the conversation if it looks like it's going nowhere and might escalate. It doesn't happen very often, but occasionally I have had to say goodbye and walk off on a client, not because they were just rude, but because they were irrationally so and the argument clearly could not be resolved by continuing it. You don't need to put up with crazy unless you're being paid to.