Webalina wrote:
if I have some kind of barrier between me and the other person, I do much better. It can be anything -- a counter, a sofa, a bookshelf -- but it has to be something wide enough that you can be reasonably sure the person can't "get" you.
Bank managers would traditionally sit behind big, safe desks, at least in the days when people got to see their bank manager. I heard that was supposed to be a psychlogical barrier.
If you don't have a physical barrier, you might unconsciously form a barrier sign by crossing your arms, which they say can go down badly (sign of rejection), but I think if it's used while facing slightly away from them, and turning the head towards them to stay engaged, then it's not so "offensive."