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andrew1342
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15 Dec 2023, 5:19 am

do other people find the phone difficult can only see a doctor if you are triaged on the phone



blitzkrieg
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15 Dec 2023, 7:55 am

You should be able to get a face to face appointment now that Covid-19 restrictions have eased.

If you don't feel comfortable doing a phone consultation with a GP, maybe face to face will be a better option?



bee33
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15 Dec 2023, 7:04 pm

It would drive me crazy if I could only see a doctor by convincing the person who answers the phone (a nurse?) that I need to be seen. I would find it difficult and uncomfortable to explain myself on the phone.



Mountain Goat
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15 Dec 2023, 7:09 pm

I struggle to do appointments via telephones.



DanielW
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15 Dec 2023, 7:16 pm

Tell them you need to be contacted via text, or e-mail (or your most preferred method of communication). There are plenty of people who can not phone who still manage to see their healthcare providers. You have to be your own advocate.



CockneyRebel
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16 Dec 2023, 12:00 am

I can't stand doing doctor's appointments by phone or anything for that matter.


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16 Dec 2023, 2:52 pm

I expect the NHS will play down your need to see a doctor, and that it's not particularly easy to avoid being fobbed off with nothing. NTs may be more comfortable about exaggerating the severity of their ailments and in competing against the system generally. But I don't think you'd have much to lose by having a go. Might be worth researching your ailment and trying to figure out whether you really do need to be seen, and if so how you might best pitch what you say to them.

https://www.nhs.uk/nhs-services/urgent- ... ine-works/

I see they do the triage thing by asking questions, but they don't say what the questions will be. A lot of them probably depend on your symptoms. They accept people doing it on behalf of the actual patient, so if you know a more able and willing ally, you could ask them. And you don't have to identify yourself, so if you get fobbed off the first time then you could try again, preferably from another phone. And some surgeries do the walk-in thing. I gather some people are experiencing so much resistance from GP surgeries to being seen quickly that they resort to going to Accident & Emergency.

Personally I don't feel I can necessarily depend on doctors, so I tend to research my ailments for myself first, if it's anything like simple, though I'd be wary of using that as my sole source of information if it was anything that looked very serious. Ideally I'd do both every time, and hope the two sources agreed. But then ideally I'd have a lot of money and I'd see 2 or 3 private doctors if necessary.