Karisma Hotels & Resorts Offering Autism Concierges

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Karisma Hotels & Resorts has just proudly announced that it’s introducing the industry's first-ever dedicated Autism Concierge at its various brand properties. The new program has been developed in partnership with Autism Double-Checked, the leading online autism training and certification firm for the hospitality industry.

By introducing these guest service specialists, who are available to answer all autism-related questions, Karisma is taking its commitment to inclusivity to the next level. "We continually work to exceed our guests' expectations by adapting ourselves to their needs," said Daniel Lozano, Vice President of Operations at Karisma Hotels & Resorts. "In addition to ongoing training, this added resource will assure guests that we take their concerns seriously and that we want them to feel at home at our resorts."

These specially certified individuals will also serve as onsite ambassadors for Autism Double-Checked’s comprehensive, three-part training program.