Yup, it's a whole other ballgame when you're speaking. With emails and texts you can multitask and take your sweet time responding, editing stuff you write before it goes live but, on the phone and in person, you're locked into the conversation and, once the words are out of your mouth, there's no turning back. For me the phone is the worst - I feel locked in and just want to get through it so I can hang up. In person, it's not so bad maybe because I just accept that there's no way to eject myself out of the conversation.