Joe90 wrote:
But it's still hurtful for male customers who don't know the reasons behind why she wouldn't want the same male customer twice. It can't always be avoided anyway, she may run into the same male customer again.
I’m pretty sure cyberdad has gotten over the “hurt” that this event has caused him. He can very easily find a new hairdresser.
In all seriousness, when individuals work in a job in which they have clients, they are perfectly free to choose who they will and won’t work with. They are under no obligation to put themselves in situations which make them uncomfortable.
Sometimes therapists choose not to continue working with specific clients.
If a person has a trauma history, they can’t just snap out of it. We don’t know if that’s the case here, but it wouldn’t be surprising given the situation, not that it’s any of our business.