26 Feb 2006, 9:31 pm
26 Feb 2006, 10:02 pm
27 Feb 2006, 2:24 am
Just this past Saturday, at the supermarket I work at, a customer asked me about the price on a roll of paper towels. I spent nearly a whole entire minute trying to figure it out, and then said that I didn't know. He then asked me if I work there, made fun of me, and then told on me!
How the f*** was I supposed to know the f***in' price, when nobody taught me about how they price things?
Sorry, I just had to get that off my chest!!
Believe me, I feel your pain. I had to deal with that sh*t all the time when I worked in grocery stores. They expect you to know where EVERYTHING is in the store and have the price of EVERYTHING memorized.
27 Feb 2006, 4:34 am
Yeah, agreed 
I think customers just go to shops and plan on taking their anger and bad feelings out on the employees so it makes them feel better and have power.. Okay, so they probably don't, well at least most of them wouldn't, but it sure feels that way! I remember I got in trouble for actually doing what I was supposed to do because one customer was a complete dickhead and wouldn't let me finish what I was doing, thus proceeding to yell at me and threatening to complain - he couldn't understand what I said was my name though so he went off thinking he was going to complain about an "Emily" when that wasn't anything like what I'd said.
Fiz
Veteran
Joined: 29 Jan 2006
Age: 42
Gender: Female
Posts: 1,821
Location: Manchester, United Kingdom
27 Feb 2006, 4:28 pm
I know how you feel. I used to work in a clothes shop and I find the general public highly irritating. There always has to be some smart arse who has a cocky answer for everything or people are just thick as they ask you a question they already know the answer to or when you do answer them they don't like it for some reason. Its almost as though being nice for this breed of people (customers) is just too hard. 
28 Feb 2006, 12:54 am
It's like that at ANY retail shop. People ask a question and don't believe your answer. People ask a question and then disappear while you're trying to find the answer. People follow you around while you are looking for the answer. Old men flirt with you while asking completely stupid questions. People won't talk to you because you're a and couldn't possibly know anything about painting. People talk really slow when you ask them to repeat themselves. People have no idea what they are talking about and get frustrated when you have to ask questions to figure out what they need.
People call on the phone and either shout or whisper--there is no happy medium. People ask to talk to your manager if they don't like your answer. People ask questions like, "how much does this cost?" while standing right in front of the shelf where the price tag is clearly displayed in big, bold, black numbers two inches tall. People ask if you know how to do something, and then ask the person standing next to you the same thing.
People say "Well, then I'll go to..." just because you wouldn't sell them something at the price they see fit. (People also don't like it when you go into a lecture on why prices are what they are, either.) People stand there and look at you without telling you what they want, and then get upset and irritated when stand there and look at them...well, their hands since you don't really like to look at their eyes. People ask things like "where do you keep these when you don't have any more?" and then wonder why you stare at them.
Retail sucks because people don't like to pay list price for anything, and they feel that any retail store is really just a garage sale in disguise, cheap b*st*rds.
