temp1234 wrote:
Yes, definitely. I don't like checkout people in general because many of them are rude. Not having to greet/interact with them is nice.
However, I often end up needing the self-checkout watching staff any way, because the self-checkout machines keep malfunctioning. They need to improve those machines significantly to achieve any kind of efficiency.
The malfunctions!! TELL ME ABOUT IT. I hate the self-checkout for this very reason. There's always a malfunction and then I have to summon the watcher. However, I don't mind cashiers. Rarely do I get a bad one. They're usually friendly and polite, though every so often I get a dud. I used to cashier in my teens (lots of experience). Though I wasn't the cheerful, bubbly smiley kind, I was VERY quick and efficient, and certainly not icy, cold or chilly.
What's interesting is that sometimes a cashier has an interesting physical trait that, when I get into her checkout line, I get to observe that trait, such as really long green hair, or exotic racial ambiguity (a special interest), or she's really really tall (special interest). I then often make a friendly comment about the trait (odd small talk). Otherwise I'm NOT a chatty customer and hate when the chatty customer ahead of me is taking up time yakking.