Why can't I record Sims 4 videos anymore?

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It only started happening a couple of weeks ago. I got The Sims 4 Werewolf Pack and then The Sims 4 High School pack. And now when I try to record a video, the camera not only stops recording without me turning it off first but when I go to watch it the video it won't play. At all. I tried checking the recording options in the game and then trying different apps on my computer like films and TV and Windows media player but the only videos that still run are the ones I recorded before this started happening, and they only run on Windows media player.

Maybe it's because my computer is old and slower now? I don't know what it is, but it's driving me crazy because I really want to make a video of my teenager sims at their high school prom and upload it on YouTube but I can't, and I don't want to continue the game until I do record it. Help?