Written communication

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I hate it when someone tells me something and doesn't give me written confirmation

For example, yesterday I phoned the land surveyors and made an appointment. I asked her if I would get an email confirmation and she said "that's it". Maybe she's not allowed or required by her company to give email confirmations, but that's not clear communication. What if I get to the test and someone says I didn't make an appointment, then what? If I had an email confirmation, I would have physical evidence. But without anything written, precious lil "people" don't have to believe me

Annoying lil "people"

I've just been made redundant from my cleaning job and so I emailed my boss for a severance letter to prove to Centrelink (who pays me my pension) that I'm no longer employed. Normally I report to Centrelink once a fortnight my earnings and the hours I've worked via a phone app. Now there's no point in doing that.

However, I was told by my boss via email that they can't give me a severance letter because I was a contractor. Guess I'm going to have to wing it when I go to Centrelink on Tuesday and just show them the emails I've gotten from my former boss.

Yes I prefer things in writing if there's much chance I may need to hold them to their promises. A person's word isn't their bond so much as it used to be - it seems that the spread of writing took away the need for that, but it's interesting how many people don't write things down when they probably should. It's one reason why I prefer to discuss things by email rather than by the phone. Recording phone conversations can be useful, but it doesn't always have much legal standing, while showing written things always seems to be considered valid evidence. Even so, I suppose it's always possible to consult the recording to make sure of your ground when you remind them of what they said, and to reassure yourself that you remembered it right yourself.